BestKeys Smart Car Key Remote Pairing Programmer Tool for 2010-2015 Prius Compatible with HYQ14ACX 5290 Need 1 Working Key for DIY KPRO-L4RB-01

Defective products
This happens when the product is incorrect, damaged by the carrier, or defective in another way. We will provide the return shipping label and you will get a full refund.

NOTE: Discrepancy claims must be reported within 10 days after delivery.

NOTE: Any damaged part MUST be reported within 48 hours of receipt of the part. Pictures of the damaged parts must be taken and sent to bestkeys4u.gmail.com

Customer remorse
This happens when the customer purchased the wrong product, it doesn't fit, or they no longer want the item. In this case, it will be customer responsibility to return the item(s) and shipping costs are not refundable.
NOTE: Our return policy lasts 30 days from the receipt of the remote,beyond the after-sales refund date,we still offer guarantee for the item you bought,if the key fob broken or defective within 6 month,we can offer a free replacement.

To be eligible for a return, your item MUST be unused and in the same condition that you received it. It MUST also be in the original packaging and resalable. Please note that painted parts are not returnable or exchangeable.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Thereafter, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within 3-5 business days.

We will ship within 24-48 hours on working days.